Refund policy

Return and Refund Policy

Due to the perishable nature of our food products, we maintain strict quality and safety standards for all returns and refunds.

Refund Eligibility

We offer refunds in the following circumstances:

• Products arrive damaged, spoiled, or defective
• Incorrect items were shipped
• Products are past their expiration date upon arrival
• Quality issues that affect food safety or taste

Non-Returnable Items

For health and safety reasons, we cannot accept returns of food products that have been opened, consumed, or are no longer in their original packaging.

How to Request a Refund

If you receive a product that meets our refund criteria, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged or defective product
• A brief description of the issue

Refund Process

Once we receive and review your refund request:

• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to your original payment method
• You may be offered a replacement product or store credit as an alternative

Contact Us

For refund requests or questions, please email us at support@hammiskitchen.com